We understand that choosing the perfect furniture for your home can be a daunting task. That's why our customer service team has prepared some helpful answers to questions most frequently asked regarding our bespoke made-to-order furniture range.

1. How long does it take to receive my bespoke furniture?

Each piece of furniture we create is made-to-order with meticulous attention to detail. The production time varies depending on the complexity of the design and the materials used. On average, you can expect your bespoke furniture to be delivered within 8-12 weeks from the date of order.

2. What materials do you use for your bespoke furniture?

We take pride in using only the finest materials for our bespoke furniture. Our skilled craftsmen work with high-quality woods, Beech and Mahogany, to create pieces that are not only beautiful but also durable and long-lasting.

3. Can I choose the upholstery fabric?

Definitely! We offer a wide range of upholstery fabrics to suit your personal style and preferences. Whether you prefer luxurious velvet, classic leather, or a cosy fabric, we have options that will complement your bespoke furniture perfectly.

4. What is your return policy?

Since our bespoke furniture is made-to-order according to your specific requirements, we are unable to accept returns unless the item is faulty or damaged. However, we strive to ensure complete customer satisfaction, so if you encounter any issues with your furniture, please contact our customer service team, and we will be happy to assist you.

5. Can I request a sample of the upholstery fabric?

Yes, we understand that choosing the perfect fabric is an important decision. We offer fabric samples that you can request to help you make the right choice. Simply contact our customer service team, and they will be delighted to assist you in selecting the ideal fabric for your bespoke furniture.

6. Do you offer a warranty for your bespoke furniture?

Absolutely! We are confident in the quality and craftsmanship of our bespoke furniture. That's why we offer a comprehensive warranty to give you peace of mind. The specific warranty details can vary depending on the product, so please refer to the product description or contact our customer service team for more information.

We hope these frequently asked questions have provided you with valuable insights into our bespoke made-to-order furniture range. If you have any further queries or need assistance, please don't hesitate to reach out to our friendly customer service team. We're here to help you create the perfect furniture for your home!